Romjulstid is julegavebyttetid.
To add byttelapp inside the gift, is just as important as a name tag on the gift, if the recipient wants to exchange the gift after christmas – but there is no exchange in Norwegian law, as many believe.
– the Exchange of gifts is a volunteer scheme with long tradition, but it is still outlet rules apply, and they can vary from store to store, ” says forbrukerservicedirektør Ingeborg Flønes with the Consumer.
Swap before January
the Idea is that the store should be able to sell the item again. Bytteretten applies to basically care towards care, so that you can’t claim money back. This may mean that the value of the byttevaren is halved, measured in money, if you wait to switch to the January sale. That is why it is a good idea to change in the romjulen, says Flønes.
do you Know of avsmaken after gaveutpakkingen christmas eve?
the main Organization Ministry does not have figures on how often or much norwegians replace the christmas gifts.
What we know is that very many replace the gifts they have received in the romjulen. the One of the industries that has the highest turnover in December is display at clothing stores and our members experience is that many want to change the size, have received two of the same, or simply that the gift does not fall in the taste. It is replaced goods in all industries, ” says vice president for trade, fashion and leisure in the Ministry, Brother Stende.
He points out that many retail chains practice the open buy in everything from to to thirty days.
– It is rarely difficult to replace the goods in Norwegian shops, but it is not a right the consumer has, ” says Stende.
Ask for a credit note
If you can’t find something tasty to tempt your palate in romjulen, can a credit note be a good solution. Also for store credit is there outlet rules apply.
– a credit note is a service from the store, which is free to design it. Is not the expiry date mentioned on the note, the law says that you can use it in three years. Some shops also offer open purchase. It means that you can get your money back, but it must be agreed especially. Check the expiry date and any limitations, recommend Flønes.
Four of the ten may want to drop the presents
Right of withdrawal on the web
gifts purchased on the web, it is often more difficult to replace.
Is the gift purchased on the internet have you not exchange in romjulen, because it for the online shops is not established in the same byttetradisjon. On the other hand, you have the right to return.
– Is the gift bought in a Norwegian or an EU/EEA associated with the online store, there are fourteen day right of withdrawal from the time when the goods arrived to the buyer. Is it not byttelapp by the gift, so ask the happy giver, whether it is bought online or in a store. You may still have the right to return, ” says Flønes.
Some online stores also offer exchange now at christmas, but it must arise by the terms and conditions of the site. You should apply the right of withdrawal, you must remember to give written notice to the seller and pay for the return.
Swap a gift? This is this year’s hottest julegavetips for the week
Take care of the original packaging. Do not break the packaging, cut off the labels or take care of use in any way.
Take with byttelapp or receipt. It increases the chance to get changed the christmas present.
If you do not have a receipt, go straight to the counter with the item when you come to the store to exchange.
Be an early adopter. Remember that if you are going to switch to a different model or size, these can quickly be sold out.
Change before the sale starts. Many shops have a 10-day open return. It means that you must switch in romjulen to catch it.
Merchandise can rarely be replaced.
Underwear changed often only if it is in sealed containers.
change of shoes should skoesken follow.
You are not entitled to get your money back, but most places get a credit note.
Internettgave? – Check if you have the right to return.
Get more advice here.
Sources: Consumer and Work
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