Earlier in the fall, there were some writings about an iPhone problem dubbed the “touch of disease”.
Several owners of the iPhone 6 Plus felt namely that the screen stopped responding, when you press on it, and that it was a gray, skurrete line at the top.
the Problem got a lot of attention in the media, among other things, because the reputable iFixit believe to have documented that there is a tag that peel off by itself in the phone
In addition went three americans to “massesøksmål” after Apple refused to repair iPhone’s with “touch of disease” free outside the one year warranty period.
You still need to pay
Now, however, Apple set in motion a worldwide reparasjonsprogram for the iPhone 6 Plus models with “touch of disease”, or as they themselves write, “has been flickering in the screen and/or problems with Multi-Touch.
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however, the Company will still not take the whole bill, but they offer repair for 1,649,75 million, to be exact.
the Reason they don’t do it for free, is that the company believes the problem only occurs after you have lost the phone several times “on a hard surface”.
in other words, they believe that it is a self-inflicted problem, and not manufacturing.
the Screen can, however, not be crushed or broken for that you qualify for the program, says the company.
typically Costs over twice
We receive the confirmed from Apple’s Norwegian PR representative that Norwegian consumers will be able to take advantage of the offer, but the company has no further comment beyond what it says on their support pages.
the Price for this shall be the same as usual skjermbytte. But this applies to is incorrect as a result of physical damage, which then would not have been covered by the Norwegian statutory warranties, says communications manager at Eplehuset, Håvard Opheim, to Natural.
The listed price is for what we can see on the Apple website only if the phone is covered by the warranty period, which in Norway is two years. Beyond that, does it cost over double to get the fixed screen with the Apple, in particular 3,490,75 money.
Norwegian statutory warranties still apply
– the Program does not entail any changes in coverage through warranty and the Norwegian claims for errors and omissions normally covered by it, stresses Håvard Opheim in Eplehuset.
such period for notifying defects on mobiles in the Uk is at the age of five. Fails the product by itself within this period, to store work – free. And what Apple’s guarantee says, it plays then no role.
According to Håvard Opheim can also them as has previously been repaired his iPhone 6 Plus with the mentioned criteria and eventually paid more than just skjermbyttepris, contact Apple for a refund of the difference.
Widespread or not?
According to Apple Insider to “touch disease” have been responsible for every tenth reparasjonssak at Apple’s own stores in the united STATES earlier in the year.
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When we talked with Eplehuset in the fall, they experienced not as something broader problem compared with the other errors that pop up.
Previously, Dr. iPod, now Dr. Phone, Eirik Kvisli, told us however that he experienced it quite often.
Kvisli said, however, that he most often saw it on phones with physical damage, which as a rule is when one seeks out actors who Dr. Phone since then has lost the warranty.
the iPhone 6 Plus was launched in the autumn of 2015.
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